- Customer stories
- Results Grow
How Zapier Tables and ChatGPT increased revenue by $134,000+ in a year
30% of appointments booked by chatbot
Activating the chatbot on the client’s website led to a spike in consultation bookings. In the first year, the chatbot booked 30% of all consultations.
$134,000+ in annual revenue secured
The big boost in consultations resulted in a bigger bottom line. The client saw more than $134,000 in additional revenue the year after introducing the chatbot.
Real-time consultation booking
With the chatbot providing 24/7 responses, the response time for a lead can be seconds instead of up to three days like leads previously waited.
About Results Grow
- Company size: 11-50
- Industry: Results Grow is an agency focused on growing home service businesses through marketing and SEO services.
- Location: Austin, Texas
AI chatbot prevents missed sales leads
Challenge
The client had slow lead response times of up to three days because the same folks handling leads also worked in the field. This resulted in 300+ lost leads.
Solution
Results Grow set up an AI chatbot powered by Zapier’s ChatGPT integration and Tables. The bot responds in real time to leads, answers their requests, and helps them book a consult.
Results
With the chatbot live, missed leads have decreased, more consultations are booked, and revenue increased by $134,000+ in a year.
Zapier Tables improves AI Chatbot responses
Challenge
The chatbot’s responses were strong, but the conversations didn’t always flow well since the bot was missing context from past conversations with leads.
Solution
Results Grow gave the bot more context. The agency used Zapier Tables to store and send a lead’s info and past replies to the bot to formulate more natural responses.
Results
“This structured conversation flow allows the chatbot to control the conversation with the lead, significantly reducing the margin of error,” said Ryan.
“As a marketer, I understand that my clients are time and staff-constrained. The more I can assist with the AI appointment booking bot, the more effective their sales processes will be.”
Ryan Blackburn
Operations Manager at Results Grow
